Digitalization of Human Resource Performance Appraisal to Improve Organizational Effectiveness
Keywords:
Digitalization, Performance Appraisal, Organizational EffectivenessAbstract
The increasing demand for efficiency, transparency, and accuracy in human resource performance appraisals has intensified the urgency for digital transformation. This study aims to analyze how digitalized performance appraisal systems address issues of inaccuracy, delays, and misalignment with organizational goals, particularly in Indonesian medium-sized enterprises. Grounded in Performance Appraisal Theory, the Technology Acceptance Model, and Organizational Effectiveness Theory, this research adopts a descriptive qualitative method through in-depth interviews, observations, and thematic analysis. Findings reveal that integrating scalable HR technology, digital literacy programs, and real-time analytics improves appraisal objectivity, accelerates feedback cycles, and strengthens strategic decision-making. However, barriers such as low digital literacy, infrastructure gaps, and resistance to change persist. The study highlights the need for phased implementation and continuous improvement to sustain organizational effectiveness. These insights offer both theoretical contribution and practical guidance for aligning HR digitalization with strategic objectives.
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